The 14-day guarantee
Every paid course on s4.codes comes with a 14-day money-back guarantee. If you ask within 14 days of your purchase, you get a full refund. You don't need to give a reason.
Free courses and enrollments granted by the site administrator involve no payment, so there is nothing to refund.
How to ask
Open the Purchases section of your account and request a refund for the course. You can also email hello@s4.codes from the address you bought with and name the course.
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. You can also contact Paddle about a payment at paddle.net.
What happens next
Every request made within the 14 days is approved, usually within 2 business days. Paddle then refunds the full amount to your original payment method and emails you a confirmation. How long the money takes to appear depends on your bank or card provider.
When the refund completes, the course is removed from your account. Your other courses are not affected.
After 14 days
Requests made more than 14 days after purchase fall outside the guarantee. If something went wrong with a purchase, such as a duplicate charge or a course you could not open, email hello@s4.codes and it will be looked at individually.
Nothing in this policy limits a right to a refund that you have under the consumer law where you live.